Returns & Exchanges
At 101GFX, we want you to be fully satisfied with your purchase. If you're not happy with your order, you can return or exchange any unworn and unwashed items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original condition.
- 3.Ship the Item
Affix the prepaid shipping label provided via the portal and drop off the package at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the return, we will process your refund to the original payment method or ship out your new exchange item within 5-7 business days.